Privacy Policy

Effective Date: 03/12/2025

Who We Are

Our website address is: https://brockcarlstonsells.com.

What Personal Data We Collect and Why

Form Submissions

When visitors submit a form on our website (such as contact forms or property inquiries), we collect the data provided, including:

  • Name
  • Email address
  • Phone number
  • Message details

This information is used to respond to inquiries, provide real estate services, and follow up with potential clients.

Lead Sources

In addition to direct website submissions, we collect leads from third-party sources, including:

  • Zillow
  • iHomeFinder
  • Follow Up Boss

The collected information is used for direct communication via email, phone, or text.

Cookies & Tracking Technologies

Google Analytics

We use Google Analytics to track website traffic and visitor behavior. Google Analytics may collect:

  • IP address
  • Device type
  • Browsing activity on our website

This data helps us improve website performance and user experience. You can opt out by using Google’s opt-out tool.

iHomeFinder

Our website includes real estate listing integrations via iHomeFinder, which may collect data such as search behavior, saved properties, or viewed listings. iHomeFinder’s privacy policy is available here.

Follow Up Boss

We use Follow Up Boss for customer relationship management (CRM), which stores form submissions, lead details, and communication history. Follow Up Boss’ privacy policy is available here.

Cookies

Our website may use cookies for:

  • Remembering preferences (e.g., saved property searches)
  • Tracking interactions for analytics
  • Improving website functionality

You can manage cookie settings in your browser.

Embedded Content from Other Websites

Articles, property listings, or pages on this website may include embedded content (e.g., videos, maps, or listings). Embedded content from third-party websites behaves as if you visited that site directly and may collect data about you, use cookies, and monitor interactions.

Who We Share Your Data With

We do not sell or share your data with third-party marketers. However, we may share your contact details within our real estate CRM (Follow Up Boss) for client follow-ups. Your information may also be processed through:

  • Zillow (for lead inquiries)
  • iHomeFinder (for real estate searches)
  • Google Analytics (for website performance insights)

How Long We Retain Your Data

Form submissions and lead details are retained indefinitely for real estate business purposes unless a user requests deletion.

Your Rights Over Your Data

If you have submitted personal information through our website, you may request:

  • A copy of the personal data we hold about you
  • Removal of your data from our system

To request data deletion, contact Brock Carlston directly at [insert email/contact details].

How We Protect Your Data

  • Our website is hosted on SiteGround with SSL encryption for secure data transmission.
  • We do not store user data directly on our website.
  • Communications are handled through secure CRM and email services.

Changes to This Privacy Policy

This policy may be updated periodically. Please review this page for changes.

For any questions regarding this policy, contact Brock Carlston at:
📧 brock@nexesrealty.com
📞 231.759.3656